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Money

Subscription: price, payment, pausing and closing the account

Updated 2026-09-16

1. One price, every feature

39 EUR per month or 390 EUR per year (two months free); VAT is added to the price where it applies. There are no plans — every salon gets everything: page, bookings, reminders, deposits, newsletters, team.

We take no commission on your clients' payments. The first 14 days are free, no card required.

Fair-use limits per salon: up to 5 active specialists, up to 100 services, up to 100 photos, one newsletter per 7 days. Need more — write to support@edapi.io and we raise them individually.

2. Payment

"Salon → Subscription" → "Subscribe monthly" or "Subscribe yearly" takes you to a secure Stripe payment window. Card details stay with Stripe — we neither see nor store them.

Payments are then charged automatically every month or year. You see the status, remaining days and the next payment date in the same section.

Invoices, changing the card, switching from monthly to yearly — write to support@edapi.io from the account email; we sort it out within 1 business day.

3. Failed payment and pausing

If a charge fails (expired card, insufficient funds), you receive an email and a 7-day grace period — everything works, and the admin area shows a yellow bar.

After the grace period the account is paused: we do not accept new online bookings (the public page with contacts and gallery remains), in the admin area you can view and download data but not change it. Clients' management links for existing visits keep working — they are not penalised.

Once paid, everything is restored immediately, without contacting us.

4. Deadlines for a paused account

We keep a paused account for 90 days. Then we send a warning to all owners, and after another 30 days we irreversibly anonymise the personal data of the salon, team and clients and delete the photos. Visit times and amounts remain without personal data.

Right up to anonymisation you can sign in and download the full salon archive ("Salon → Data"). Subscribe during that time and nothing is lost.

5. Closing the account

Want to close earlier — Salon → Data → "Close account" and confirm with your password (or write to support@edapi.io from the account email address). The public page stops taking new bookings straight away, the subscription does not renew, and after 30 days the data is anonymised. Until then you can press "Cancel closure" in the same place.

Closing is not possible while the salon has visits on the closing day or later — cancel them in the calendar (clients get the usual email). Download the archive before closing — after anonymisation we cannot restore it.

We do not refund the remaining paid period (see the Terms of Service), so a monthly plan is best ended before the next payment.

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Did not find an answer?

Write to us — we reply within 1 business day: support@edapi.io

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